Shawn Smith, director of infrastructure at nVisium, said running end-of-life software is fairly common in open source communities because a large portion of the support received in those situations is via those community support channels.

“With closed-source software, you usually receive paid support when you buy the software and are forced to update when that support ends,” he explained. “However, with open source technology, you can bounce ideas off people for years beyond the end of life while you continue to troubleshoot bugs and keep services running for your organization.”

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