Taylor Gulley with nVisium told Threatpost that WhatsApp is performing actions in line with the terms of service and in executing those actions they necessarily invade privacy.”
“Yes, WhatsApp is reviewing a lot of unencrypted messages, but it’s at the behest of a trusted party in that conversation,” Gulley said. “As with any communication, it’s important to realize that even when the method is thought to be secure, the next weakest link is the people involved in that conversation.”
Gulley explained that once a report of abuse is made, the platform automatically submits five messages for moderation: the offending message and four previous messages in the conversation to add context.
“These messages are then reviewed manually and by artificial intelligence (AI) to check for abuse or terms-of-service violations,” he said.